Privacy Policy | Dr Cyriac P J

At Dr Cyriac P J's psychiatric practice, we are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name, contact details (phone number, email address)
Date of birth and age
Medical history and current health conditions
Insurance information (if applicable)
Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Pages visited and time spent on pages
Device information and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide psychiatric consultation and treatment services
To schedule and manage appointments
To communicate with you about your care and treatment
To process payments and insurance claims
To comply with legal and regulatory requirements
To improve our website and services
To send you important updates about your appointments (with your consent)

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

With your consent: We may share information with other healthcare providers involved in your care
Legal requirements: When required by law, court order, or regulatory authorities
Emergency situations: To protect your health or safety in emergency circumstances
Service providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data during transmission
Secure storage of medical records
Access controls and authentication procedures
Regular security assessments and updates
Staff training on privacy and confidentiality

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: Request access to your personal and medical information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your information (subject to legal and medical record retention requirements)
Objection: Object to certain uses of your information
Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information provided below.

6. Medical Record Retention

We retain medical records in accordance with applicable laws and regulations. Medical records are typically retained for a minimum period as required by law to ensure continuity of care and for legal purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are primarily directed to adults. We do not knowingly collect personal information from children under 18 without parental consent. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Dr Cyriac P J

Consultant Psychiatrist

Near Manus Scan centre, Behind General Hospital

Ernakulam, Kerala 682011

Phone: +91 73066 72234